Terms of Service
Introduction
Welcome to Ollin! These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
Eligibility & Account Requirements
To access and use our services, you must meet the following eligibility requirements:
- Be at least 18 years old or have obtained parental/guardian consent
- Possess the legal capacity to enter into binding contracts
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Not be prohibited from using our services under applicable laws
User Obligations & Responsibilities
As a user of our platform, you agree to:
- Comply with all applicable laws and regulations
- Provide truthful and accurate information
- Maintain the confidentiality of your account
- Report any unauthorized use of your account
- Not engage in any activity that could harm our platform
Permitted & Restricted Uses
Our platform may be used for legitimate business and personal purposes. However, the following activities are strictly prohibited:
- Unauthorized access or interference with our systems
- Data mining, scraping, or harvesting information
- Uploading malicious code or content
- Impersonating others or providing false information
- Any activity that disrupts our services
Fees, Payments & Refunds
Our pricing structure and payment terms are as follows:
Plan | Price | Features | Billing |
---|---|---|---|
Basic | $9.99/month | Essential features | Monthly/Annual |
Premium | $19.99/month | All features + Priority support | Monthly/Annual |
Refund Policy:
- Subscriptions are generally non-refundable
- Exceptions may be made for technical issues or billing errors
- Refund requests must be submitted within 30 days
Account Cancellation & Termination
You may cancel your subscription at any time through your account settings. Upon cancellation:
- Access continues until the end of your billing period
- No partial refunds are provided for unused time
- Your data will be retained for 30 days
- You can reactivate within 30 days to restore your data
User Data & Privacy Rights
We respect your privacy rights and handle your data in accordance with our Privacy Policy. You can request your data or deletion at any time.
Prohibited Activities & Consequences
Users are prohibited from engaging in any illegal activities, harassment, or actions that compromise platform security.
Disclaimers & Warranties
The service is provided "as is" without warranties of any kind, either express or implied.
Limitations of Liability
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Updates & Modifications to Terms
We may update these Terms periodically. Users will be notified of significant changes.
Governing Law & Dispute Resolution
These Terms are governed by applicable laws. Disputes shall be resolved through arbitration.
FAQs
How do I cancel my subscription?
You can cancel your subscription at any time through your Account Settings. Your access will continue until the end of your current billing period.
Can I get a refund?
Our subscriptions are generally non-refundable. However, we may consider refunds for technical issues or billing errors on a case-by-case basis.
What happens to my data after cancellation?
Your data is retained for 30 days after cancellation. You can restore it by reactivating your account within this period.
Contact Information
For any questions or concerns about these Terms, please:
- Email us at: support@ollin.com
- Visit our Contact Page
- Submit a support ticket through your dashboard